Objective and Scope
ABC Process Solutions Pvt. Ltd. (“we”, “us”, “our”, “ABC”) values the trust placed in us by data subject (“you”, “your”, “user”, “subscriber”) and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us.
www.abcprocon.com is a property of ABC Process Solutions Pvt. Ltd., an Indian Company registered under the Companies Act, 1956 having its corporate office at Phase-1, Plot No. 79,80,83,84, GIDC Estate, V.U. Nagar 388 121, Dist: Anand, Gujarat, India.
With a view to offer most enriching and holistic internet experience to its users ABC offers a vast repository of services. You may read ‘About Us’ to know more about ABC.
Collection and Use of Personal Information
Personal information (PI) – means any information relating to an identified or identifiable living person (‘data subject’ here in referred as you/your’). In particular using a common identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person or any other piece of information as per applicable laws and regulations.
The Company respects the privacy of the users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is:
Information you provide to us
Information collected when you use our Website
We may hold personal information about you including, but not limited to the following:
- Postal Address
- Profile Image
- Contact Number
- Home/current Town
- Contact us time
Information collected when you use our Mobile Application
When you download our mobile application we collect the following information, but not limited to
- Device ID
- Device Location
- Microphone access
- Contact Number
- Date of Birth
- Citizens / residents
To add certain content, like pictures, you may allow us to access your camera or photo album.
Information you provide to us voluntarily
We may collect additional information at other times, when you provide feedback(s), modify your content or email preferences, respond to surveys, participate in contests, or communicate with us by posting a comment on our website/mobile application or asking us a question through or e-mail. This information may include personal information such as, but not limited to, your name, e-mail id, mobile number, comment, postal address etc.
Information automatically collected/tracked while Navigation
To improve the responsiveness of the “Services” for our users, we may use “cookies“, ( a small text file that may be used, for example, to collect your information about Website/ mobile application activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user) or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (“User ID“) to understand the user’s individual interests using the identified computer. Our associates may also assign their own cookies to your browser(s), a process that we do not control. We receive and store certain types of information whenever you interact with us via website(s), Application(s) or Services through your computer/laptop/notebook/ mobile/tablet/pad/handheld device or any other electronic device capable of connecting to internet.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Website/ mobile application and some sections/features of the site/ application may not work. For more details you can refer to our Cookies policy
Log File Information
We automatically collect limited information about your computer’s connection to the Internet, mobile number, including, but not limited to, your IP address, browser software ,operating system types; clickstream patterns; and dates and times that our site/ application is accessed, whenever you visit(s) our website(s), application or services.
We may use “clear GIFs” (Web Beacons) when you use our website to track the online usage patterns in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by them. We also collect information from you passively using Google Analytics and Google search console for collecting information about your usage of our website.
Inferred Information through usage and log data
We may collect and track certain information about you based upon your behaviour on the ABC Services We use this information for conducting internal research on our users’ demographics, devices, interests, and behaviour to better understand, protect and serve our users.
We may also collect your Information to track user behaviour and preferences for internal analytics and research. We may also use your information:
- To evaluate your interest for various genres of content, services, offers;
- To perform analytics and conduct customer research, to determine your interest, for identifying content that generate sales and to analyse traffic patterns.
If you choose to post messages on social media accounts, message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the ABC Services, we may collect and store such information.
Information obtained from other Sources
We may receive information about you from other online sources. We may add it to our account information system and treat it in accordance with this policy. If you provide information to the platform provider or other partner to whom we provide services, your account information including, but not limited to, your name, email ID, may be passed on to us. We may obtain updated contact information(s) from third parties in order to correct our records and fulfil the Services or to communicate with you or share the information with any third party.
If you link or connect to ABC Services with a third party service such as Google or Facebook, they may send us information such as your registered e-mail id and public profile information from the service as stated above.
In case you choose to decline to submit personal information on the Application/Websites, we may not be able to provide certain services on the Application/Websites to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.
ABC shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.